Allsup Logo

Welcome to AccessAllsup®

What is AccessAllsup?

AccessAllsup® is a secure, web-based case management tool that enables clients to refer claims to Allsup and check on the real-time SSDI and overpayment reimbursement status for both individual claims and groups of claims.

New referrals can easily be submitted to Allsup by simply completing the referral form and clicking the "Submit Information" button. A printable confirmation page will appear indicating the information submitted. You will also receive an e-mail confirmation along with a request for supporting medical records after the information is reviewed by Allsup’s intake staff.

AccessAllsup also provides the Social Security representation and overpayment reimbursement status for each individual claim referred to Allsup. All significant milestone events in the application and appeal process, as well as the overpayment reimbursement process, are populated and viewable. These are updated real-time by Allsup’s claims system.

Once a claim is awarded and Allsup secures valid Social Security benefits information from the Social Security Administration (SSA), an Overpayment Calculation Worksheet is posted on AccessAllsup.com. This worksheet, developed by Allsup, organizes the most important SSDI benefits information in a format that makes calculating prospective offset and retroactive overpayment amounts easier than reading a traditional FACT Query or Award Certificate.

Allsup reports can be downloaded in a variety of formats at your convenience from AccessAllsup.com

If you are interested in utilizing AccessAllsup, please contact Allsup’s Client Information Center.

Features

Login – Your user name is your business e-mail address. You will create your own password, then an Allsup employee will validate the account and you will be notified via e-mail. The password will expire every 30 days. Ten days before the expiration, you will be reminded upon logging into the Web site that your password is about to expire. You are provided a link to request a new password which is sent to your business e-mail address. You then have the option to change your password again.

Send Allsup a Referral – New referrals can easily be submitted to Allsup by simply completing the referral form on the Web site. A message is provided when the referral is successfully submitted and an e-mail confirmation is sent after the referral is reviewed.

Check Status – Once a referral is made, you can easily check the Social Security representation and overpayment reimbursement status. All significant milestone events in the application and appeal process, as well as the overpayment reimbursement process, are populated and viewable.

Submit Overpayment Calculation – Once a claim is awarded and Allsup secures valid Social Security benefits information from the Social Security Administration (SSA), an Overpayment Calculation Worksheet is posted on the Web site. This worksheet organizes the most important SSDI benefits information in a format that makes calculating prospective offset and retroactive overpayment amounts easier than reading a traditional FACT Query or Award Certificate.

Reports – Pick up your latest month-end stats for Social Security representation and overpayment reimbursement status or view a list of recent awards. Other reports are available at your convenience to assist you in managing your workload.

Frequently Asked Questions (FAQ)
  1. How do I change my password?
  2. I am no longer the analyst on the file, how can I update this information?
  3. I am unable to locate a claimant on AccessAllsup, how can I get information regarding this individual?
  4. How do I update claimant contact information on AccessAllsup?
  5. How do I submit additional medical information to Allsup?
  6. How can I request medical records from Allsup?
  7. I know that a claimant is awarded, why is this information not posted on AccessAllsup?
  8. I am unsure if I should refer a specific claim to Allsup for representation, what should I do?
  9. How can I notify Allsup that a file has been closed or LTD benefits have been terminated?
  10. What is the difference between SSI and SSDI?
  11. How can I tell if a claimant is insured for SSDI benefits?